Experience the agility, security, and performance of a world-class cloud platform run by BMC experts
- Entrust BMC with the administration and management of Remedy powered by an industrial back-end leveraging all of BMC’s service and operations management products.
- Always-on access to the most comprehensive suite of market leading service management solutions.
- Enhance productivity with self-service powered by BMC Digital Workplace for your services and applications.
- Keep your business current and running the latest solution features via automatic updates that are easy to upgrade and maintain.
- Manage risk with market leading performance SLAs and the peace of mind our world-class security operations center provides.
Drive digital service transformation and innovate faster with Service Management Cloud.
Enable faster service delivery and adapt to changing business requirements.
Take advantage of a fully-managed global infrastructure with 24x7 monitoring and disaster recovery.
Enjoy an amazingly simple and powerful user experience with a wide array of connected apps.
Extend service and support for any line of business, quickly.
Trust multi-layered, end-to-end security and data management based on National Institute of Standards and Technology controls, as well as FedRAMP compliance.
Leave implementation, upgrades, and administration to be managed by BMC experts.
Take a closer look
- 99.9% service availability commitment for production environments
- No co-mingling of customer data
- All services delivered and hosted from secure Tier-3 data center facilities
- Primary data centers backed by geographically-dispersed data center for disaster recovery
- Defense-in-depth methodology focuses on redundant controls to prevent and mitigate impacts to the confidentiality, availability, and integrity of customer data and services
“Remedy OnDemand…offered us a significant savings in terms of licensing, infrastructure costs and staff time required for managing internal systems.”— Mark Harrison, Senior Strategic Services Officer, Leeds City Council
Read the full case study
Remedy-as-a-Service Achieves FedRAMP Compliance
FedRAMP compliance is a critical requirement for government agencies looking to utilize cloud resources. BMC Remedy-as-a-Service for Public Sector is a powerful SaaS-based IT service management solution that runs on the FedRAMP-authorized Amazon Web Services (AWS) Cloud. Learn more ›
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BMC consultants assist clients with everything from planning and building a first product implementation through complex, multi-product IT transformation.