icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown
BMC Contact Options

Select the link below that best matches your interest.

For questions about BMC products, solutions, and services, you can also phone the number below:


Remedyforce Summer 2014: Change Management & Release Management (WBT)

The BMC Remedyforce Summer 2014: Change Management & Release Management online course is designed for BMC Remedyforce change managers. This self-paced course introduces participants to the features, concepts, and features of Change Management and Release Management.

These concepts and procedures will help change managers to create change requests and releases in BMC Remedyforce.

Major release:

Remedyforce 2014

Good for:

Administrators, Users

Course Delivery:

Self Paced | 2.00 hours

Course Modules

  • Using Change Management
    • Lesson 1: Understanding Change Management
    • Lesson 2: Managing Change Requests
    • Lesson 4: Working with Projected Service Outages
  • Using Release Management
    • Lesson 1: Creating and Managing Releases
    • Lesson 2: Working with Release Templates
    • Lesson 3: Working with the Release Manifest

Related Learning Paths